Become a Hero | ViaHero

Become a Hero

Want to turn your local knowledge into extra income? ViaHero is now accepting applications to become a Hero in Colombia, Cuba, and Japan!

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The 'Why' behind ViaHero

We want every traveler to make the most out of their trip, and we believe local travel planners are the secret to unlocking the ideal experience. As a Hero, you will serve as a cultural ambassador for your country, offering recommendations and local insight, stretching travelers to learn, explore, and get out of their comfort zone, and helping to break down cultural barriers. Local economies benefit as trip planning fees go directly to Heroes instead of to travel agents and tour companies. And because Heroes make recommendations based on their personal networks, the benefits of tourism get spread out more evenly, creating a healthier local economy and fostering sustainable travel on multiple levels.

What will I be doing as a Hero?

Travelers will request your trip planning services through our website, and you’ll be connected to them via email. You’ll use our platform to create a unique, personalized guidebook for each traveler, packed with information on where to go, what to do, and how to do it. You’ll arrange drivers, lodging, dinner reservations, and anything else they need, plus create a custom map they can use to navigate to all of your recommendations in an offline app. We’ll provide you with the necessary tools, technology, and training, and you’ll use your local knowledge to help create incredible experiences for travelers.

What won’t I be doing as a Hero?

Your relationship with the traveler is completely digital, and you are not expected to meet up with the traveler in person. If a traveler is interested in having a tour guide for any portion of their trip, you can recommend and arrange one for them, but you yourself are not expected to serve as their guide. Similarly, if a traveler requests your help with transportation, you are not expected to drive them yourself, but should recommend and arrange transportation for them accordingly.

How do I become a Hero?

  • Complete our Hero Application.
  • ViaHero will review your completed application to vet your knowledge of the area.
  • You will be asked to create a sample trip plan.
  • If accepted, we will get you set up on our platform and begin the Hero training process.